Effective Date: 17 AUG 2025

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At Commando Commission, we are committed to providing high-quality firearms training and services. We understand that circumstances may arise where you may need to reschedule, cancel, or request a refund. This Refund Policy outlines the terms and conditions under which refunds are issued.

 

Training Courses & Classes

• Deposits & Payments:
  All course fees must be paid in full at the time of booking unless otherwise stated. Deposits (if applicable) are non-refundable.

• Cancellations by Customer:

  • Cancellations made 7 or more days prior to the scheduled class date are eligible for a full refund, minus any non-refundable deposit or processing fees.

  • Cancellations made 3–6 days prior to the class date are eligible for a 50% refund.

  • Cancellations made within 72 hours of the class date are non-refundable.

• No-Shows:
  Failure to attend a scheduled class without prior notice will result in forfeiture of the entire course fee. No refunds or credits will be issued.

• Rescheduling:
  Customers may request to reschedule a class at least 72 hours prior to the scheduled date, subject to availability. Only one reschedule is allowed per booking. Rescheduling within 72 hours may incur a fee or may not be permitted, depending on class capacity.

 

Cancellations by Commando Commission

We reserve the right to cancel or reschedule a class due to:

• Instructor illness or emergency

• Inclement weather or unsafe training conditions

• Insufficient enrollment

If we cancel a class, customers will be offered:

1. A full refund, or

2. Transfer to another available class date at no additional cost.

 

Private & Group Training

Refunds and rescheduling for private or group training sessions are handled on a case-by-case basis. Specific terms will be communicated at the time of booking. Generally, a minimum of 7 days’ notice is required for cancellation or rescheduling.

 

Gift Certificates & Vouchers

• Gift certificates and training vouchers are non-refundable.

• They may, however, be transferred to another individual with written notice provided to Commando Commission.

 

Merchandise

If Commando Commission sells merchandise (apparel, gear, or accessories):

• Items may be returned within 14 days of purchase, provided they are unused, in original packaging, and accompanied by proof of purchase.

• Firearm-related parts, ammunition, or safety equipment (e.g., ear/eye protection) are final sale and cannot be returned for safety and compliance reasons.

• Customers are responsible for return shipping costs unless the product is defective or incorrect.

 

Refund Processing

• Refunds, when applicable, will be processed within 7–10 business days to the original payment method.

• Processing times may vary depending on your bank or payment provider.

 

Contact Information

For questions about this Refund Policy or to request a refund, please contact us:

Commando Commission
Website: CommandoCommission.com​

Email: Ben@CommandoCommission.com